Utility Billing

The Utility Billing office is located at City Hall, 130 South Galena Street, Aspen. Our office generates monthly utility bill statements for approximately 6,000 Aspen customers with water, electric or water and electric services.

WELCOME TO OUR NEW ONLINE SERVICES WITH MORE WAYS TO PAY AND CONSOLIDATED SERVICES! 

Your previous log in will only work for the "View Previous Bills" on the upper left of this page. All customers will need to complete new registrations to use the new service and features.

Manage Your Account

Without Registration

  • View outstanding billPayButtonFinal2
  • Pay one time

With Registration

  • Set up Automatic PaymentsCustomerNotice copy
  • Set up Paperless Billing
  • Schedule Future payments
  • Pay by text and more . . .


Check your balance or make a payment by phone 24/7. Call 855-394-0966

NOTE: If you are currently set up with auto pay and/or paperless billing, this information will be converted to your account in the coming weeks.

Updates & Changes to Utility Account

Please use our Utility Billing Form to:ChangesButtonFinal

  • close and open tenant accounts 
  • change of ownership
  • change of address  
  • title company requests

We require the completion of this form to process your request. For questions or technical issues, please contact our office at 970-920-5030 or email Utility Billing. Thank you.

Energy Efficiency

Learn more about being green and energy efficient