We kindly ask that an emergency alarm system owner works with their alarm company to ensure proper maintenance and adequate training on the effective management of their emergency alarm system. While the Aspen Police Department is available to respond to your emergencies, the time spent responding to operator error or poor system maintenance prevents public safety resources from responding to true emergencies. In 2019, the Aspen Police Department reported more than 1,270 alarm calls. The vast majority of the calls were determined to be false alarms. The intent of the Aspen Police Department’s Alarms Management Program is to facilitate the reduction of false alarms through engaging the alarm industry, educating users, and incentivizing responsible alarm practices.
If a false alarm is reported, the property owner may incur a fee of up to $380.
