Show All Answers

1. Why does my emergency alarm system need a permit?

Obtaining a permit for your emergency alarm system is essential in order to guarantee that emergency response personnel have access to the most current and accurate information for your property.

The Aspen Police Department will respond to your residence if it is being burglarized or if there is a report of a potential crime in progress. However, officers will not respond to residential emergency alarm activations if they are not permitted. In order to receive officer response to an emergency alarm activation, your security system must be permitted.

2. How much does an emergency alarm system permit cost?

The cost for a 2021 emergency alarm permit is $114. 

3. How often do I need to renew my emergency alarm system permit?

Emergency alarm system permits must be renewed every year. 

4. What happens if their is a false security alarm?

We kindly ask that an emergency alarm system owner works with their alarm company to ensure proper maintenance and adequate training on the effective management of their emergency alarm system. While the Aspen Police Department is available to respond to your emergencies, the time spent responding to operator error or poor system maintenance prevents public safety resources from responding to true emergencies. In 2019, the Aspen Police Department reported more than 1,270 alarm calls. The vast majority of the calls were determined to be false alarms. The intent of the Aspen Police Department’s Alarms Management Program is to facilitate the reduction of false alarms through engaging the alarm industry, educating users, and incentivizing responsible alarm practices.

If a false alarm is reported, the property owner may incur a fee of up to $380. 

5. What are the fees for a false security alarm?

First false alarm: $118

Second false alarm: $237

Third and fourth false alarms: $358

False alarms for banks: $380

6. How do I register my emergency alarm system?

Visit https://www.cityofaspen.com/1269/Alarm-Permits to complete an emergency alarm system permit application, update important permit information, and pay any outstanding fees.